Privacy policy

1.- Privacy Policy

MIRALL AESTHETIC S.L. is committed to the protection of privacy and the correct use of the personal data that we process and that you provide to us.
Please read this policy carefully and make sure you understand and agree with it before providing us with your personal data. If you do not agree with it, please do not provide us with your data. The fact of providing us with your data will be understood as a clear affirmative action by which you give us your consent (when necessary) to process your data for the purposes indicated below.
2.- Who is responsible for processing your data?
MIRALL AESTHETIC S.L.
Adress: Avenida Maisonnave n33, portal 1º, piso 6G, cp 03003, Alicante, Spain
NIF: B75936013
E-mail: info@promirall.com

3.- How did we obtain your data?

If you are already a customer or potential customer, you have provided them to us, when requesting our services or requesting an offer to maintain the contractual relationship with you.
If you have provided information to us through this website or any of its subdomains or microsites, we collect information, for example, when you access the site, when you fill out any forms with personal information, or when you communicate with us directly by email.
We may process and record such usage, sessions and related information, either independently or with the help of third party services, including through the use of cookies and other tracking technologies.
When you provide us with your personal data, you warrant that you are entitled to provide this information and that the information is true, truthful, accurate and up-to-date, that it is not confidential, that it does not violate any contractual restrictions or third party rights and you undertake not to impersonate other Users by using their registration data to the various services and/or contents of the Website.
Your data may have been communicated to us, where appropriate, by third parties, for example, by our sales network, after providing your data to one of our sales representatives, or even by other companies whose products are distributed by MIRALL AESTHETIC S.L.. In these cases, the categories of data we process may be: Identification data and data on goods and services transactions.

4.- What do we process your data for?

1. The data you provide us, as well as all the data generated during the development of the relationship we maintain with you, we can treat them for different purposes:
◦ If you are a current or potential customer: to maintain contact and communication with you, and manage the contractual and/or commercial relationship.
If you are a user of our website, or sender or recipient of an email: to manage the requests you make to us online, and to contact you.
In the case of access as a visitor to our facilities: to manage access and visitor control.
In the case of providing us with your resume: to contact you and manage the selection processes that we carry out. In this case, it is mandatory that you accept the privacy policy, marking the field provided for this purpose. If you do not give your consent, we will not be able to take your resume into account.

◦ To send you, by means of electronic communications (including among the sending methods email or WhatsApp Business application), information about our activities, products and/or services similar to those requested, including advertising and/or commercial communications for the purposes of art.21 LSSICE 34/2002. If we already have a previous contractual relationship, such communications will be sent on the basis of our legitimate interest. In the case of not having a previous contractual relationship, we will only send you these types of communications if you authorize us to do so by marking the option expressly included for this purpose in the corresponding forms. The electronic communications that we send you will include, in the communication itself, the option to stop receiving them. If you opt out, we will stop sending you these types of communications in the future.
To transfer your data to other companies or entities directly related to MIRALL AESTHETIC S.L., in order to provide you with the service or product you have requested, and the administrative-accounting management required for such provision. Specifically, we may communicate your data to the recipients listed in the specific section below in this policy.

5.- How long will we keep your data?

We will keep the personal data you provide us, in the case of current or potential customers and suppliers, for as long as the contractual or commercial relationship is maintained and, once these are concluded, as long as the interested party does not request their deletion and, even when requested, for the necessary periods, limiting their processing, only for the following purposes:
- comply with the legal obligations that affect us and / or
- those foreseen for the prescription of any responsibilities on our part and/or
- the exercise or defense of claims arising from the relationship between the parties.

6.- What is the legal basis for the processing of your data?

The legal basis that legitimizes us to process your data is the contractual relationship that binds us if you are a current customer/supplier, or the offer, quote, request or pre-contractual relationship of any kind existing between the parties if you are a potential customer/supplier, or, for example, your consent if you have made a request through our website in the case of being a mere user of this. You give us your consent unequivocally when you provide us with your data online or offline, and this is considered a clear affirmative act that manifests your consent.

The provision of the requested data is mandatory because it is essential for the purposes indicated above; if you do not provide it, we will not be able to carry them out.
MIRALL AESTHETIC S.L. informs users that in accordance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, that, in the event of a prior contractual relationship, we will send you information about our activities, products and/or services (including advertising and/or commercial communications for the purposes of art. 21 LSSICE 34/2002). If you do not want us to send you this type of information and stop processing your data for these purposes, please send us an e-mail to info@promirall.com and we will do so, and we may keep them blocked for the formulation, exercise or defense of claims. The withdrawal of your consent for the sending of this type of communications does not condition the processing of your data for the rest of the purposes described in the privacy policy.

In the case of no prior contractual relationship, in accordance with recital 47 of the European General Personal Data Protection Regulation (regulation 2016/ 679 of the European parliament and of the council of 27 April 2016) our legitimate interest to send you information about our activities, products and/or services (by traditional or electronic means) may constitute a legal basis for processing your data, provided that your interests or your rights and freedoms are not overriding, taking into account your reasonable expectations that we will or will not send you this type of information at the time and in the context in which you provided us with your personal data, for example if you provided us with a contact card at a trade fair or on a commercial visit, or sent us an e-mail or contacted us asking for information, or making a request on our website or subscribed to our Newsletter. . However, your interests and fundamental rights will always prevail over our legitimate interest if you do not reasonably expect, or directly do not want, us to send you this type of informative or commercial communications when you provide us with your data. Therefore, the same (if they are sent electronically), will include, in the communication itself, the option to unsubscribe to stop receiving them. If you opt out, we will stop sending you these types of communications in the future. You may also ask us to stop processing your data for this purpose by sending us an e-mail to the address indicated in the previous paragraph.

7.- To which recipients may we communicate your data?

We inform you that the data you provide us may be communicated to third parties for the fulfillment of purposes directly related to legitimate functions of transferor and transferee as:
- To our suppliers and logistics center to which billing and contact details of customers, suppliers and staff are transferred for the centralized management of their respective manufacturing services, marketing and management of similar products in application of their respective legitimate interests.
- To banking entities for the management of collections and payments, related to the services provided or received.
- To entities or organizations to which there is a legal obligation to communicate data (tax administration...).
We inform you that, in case of using suppliers outside the European Economic Area to provide auxiliary services for our business (hosting, housing, SaaS, remote backups, support services or computer maintenance, e-mail manager, sending e-mails and e-mail marketing, etc ...) that may have access to personal data, we will choose companies that adhere to the Privacy Shield agreement between USA and EU, which means that they are obliged to meet equivalent requirements to the European ones in terms of data protection. In any case, by accepting this data protection policy you expressly and unequivocally authorize the communication of data to such companies, knowing that this involves an international transfer of data to a country outside the European Economic Area and giving your unequivocal consent to such transfer.

8.- What are your rights when you provide us with your data?

- Right of access: You can ask us what personal data we are processing and even request a copy of them.
- Right of rectification: You can ask us to rectify inaccurate personal data or to complete incomplete personal data, including by means of an additional declaration.
- Right to erasure (right to be forgotten): You can ask us to delete your personal data when: it is no longer necessary for the purposes for which it was collected, you withdraw your consent, there has been unlawful processing of your personal data or in compliance with a legal obligation.
- Right to limitation of processing: You can ask us to limit the processing of your data, in which case we will only keep them for the exercise or defense of claims.
- Right to data portability: You can ask us to return (to you or to a third party you specify) your personal data in a structured, commonly used and machine-readable format.

To exercise all these rights you can contact us by written and signed request, enclosing in any case a copy of your ID, at the postal or email address indicated in paragraph 2 of this privacy policy. In case of modification of your data you must notify us at the same address, declining all responsibility for the company in case of not doing so.
Once we receive any of the above requests we will respond within a maximum period of 10 days.
You can complain to the Spanish Data Protection Agency. If you want more information about the rights you can exercise and for the request of model forms for the exercise of rights you can visit the website of the Spanish Data Protection Agency, www.aepd.es.